{"id":6665,"date":"2022-01-29T23:30:00","date_gmt":"2022-01-30T03:30:00","guid":{"rendered":"http:\/\/nccdh.ca\/resource\/digital-equity-in-health-services\/"},"modified":"2026-09-22T15:14:34","modified_gmt":"2026-09-22T19:14:34","slug":"digital-equity-in-health-services","status":"publish","type":"resource","link":"https:\/\/nccdh-dev.media-doc.ca\/fr\/resources\/entry\/digital-equity-in-health-services\/","title":{"rendered":"\u00c9quit\u00e9 num\u00e9rique et services de sant\u00e9"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em>This resource is also available in English.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour que l\u2019approche en mati\u00e8re de services de sant\u00e9 num\u00e9rique soit \u00e9quitable, il faut analyser les iniquit\u00e9s observ\u00e9es parmi les divers groupes de population et faire participer les membres de ces collectivit\u00e9s \u00e0 l\u2019\u00e9laboration des services de cybersant\u00e9. Si les services sont con\u00e7us de mani\u00e8re \u00e0 ce que les groupes de population les moins favoris\u00e9s de la soci\u00e9t\u00e9 soient en mesure d\u2019en b\u00e9n\u00e9ficier, alors l\u2019\u00e9tat de sant\u00e9 de l\u2019ensemble de la population s\u2019am\u00e9liore.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dans le m\u00e9moire pr\u00e9sent\u00e9 par le CCNDS et Sant\u00e9 Nouvelle-\u00c9cosse, les auteures explorent les concepts d\u2019\u00e9quit\u00e9 num\u00e9rique et de fracture num\u00e9rique et la mani\u00e8re dont ces concepts s\u2019appliquent \u00e0 l\u2019approche \u00e0 prendre pour assurer des services de sant\u00e9 num\u00e9rique \u00e9quitables.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Principales dimensions de l\u2019\u00e9quit\u00e9 num\u00e9rique<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Une <a href=\"https:\/\/mha.nshealth.ca\/sites\/default\/files\/2021-07\/Digital%20equity%20mental%20health%20sit%20ax_Final_May%2011%202021.pdf\" target=\"_blank\" rel=\"noopener\">analyse situationnelle effectu\u00e9e en 2021<\/a> par l\u2019\u00e9quipe du <a href=\"https:\/\/mha.nshealth.ca\/fr\/services\" target=\"_blank\" rel=\"noopener\">Programme de sant\u00e9 mentale et de traitement des d\u00e9pendances de Sant\u00e9 Nouvelle-\u00c9cosse<\/a> a men\u00e9 \u00e0 la d\u00e9finition des cinq grandes dimensions de l\u2019\u00e9quit\u00e9 num\u00e9rique suivantes&nbsp;:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Acc\u00e8s<\/li>\n\n\n\n<li>Abordabilit\u00e9<\/li>\n\n\n\n<li>Comp\u00e9tences num\u00e9riques<\/li>\n\n\n\n<li>Pertinence<\/li>\n\n\n\n<li>S\u00fbret\u00e9 et s\u00e9curit\u00e9<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Pour chacune des dimensions, les auteures pr\u00e9sentent les constatations qu\u2019elles ont tir\u00e9es de la revue de la litt\u00e9rature conventionnelle et non conventionnelle et quelques id\u00e9es novatrices qui permettraient d\u2019appliquer une approche d\u2019\u00e9quit\u00e9 num\u00e9rique.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Adopter une approche d\u2019\u00e9quit\u00e9 num\u00e9rique aux services de sant\u00e9<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Un <strong>acc\u00e8s<\/strong> \u00e9quitable \u00e0 des services de sant\u00e9 num\u00e9rique suppose la satisfaction des besoins particuliers des personnes qui vivent des iniquit\u00e9s.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019<strong>abordabilit\u00e9 <\/strong>d\u00e9pend de la priorit\u00e9 accord\u00e9e dans les plans de services de sant\u00e9 num\u00e9rique \u00e0 la r\u00e9duction des barri\u00e8res de co\u00fbt auxquelles se heurtent les groupes de population ayant un statut socio\u00e9conomique faible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">S\u2019assurer des <strong>comp\u00e9tences num\u00e9riques <\/strong>implique d\u2019am\u00e9liorer les habilet\u00e9s, les connaissances, la capacit\u00e9 et la confiance des personnes les moins capables d\u2019utiliser efficacement les services de sant\u00e9 num\u00e9rique.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La <strong>pertinence <\/strong>se caract\u00e9rise par la s\u00e9curit\u00e9 culturelle et la justesse du contenu, la participation concr\u00e8te des membres de la collectivit\u00e9 \u00e0 la conception des strat\u00e9gies num\u00e9riques et l\u2019adaptation des services de sant\u00e9 num\u00e9rique en fonction du contexte.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Am\u00e9liorer la <strong>s\u00fbret\u00e9 et la s\u00e9curit\u00e9<\/strong> des services de sant\u00e9 num\u00e9rique exige de faire ce qu\u2019il faut pour rem\u00e9dier au manque de confiance des groupes de population qui m\u00e9ritent l\u2019\u00e9quit\u00e9, mais qui ont v\u00e9cu de mauvaises exp\u00e9riences avec le syst\u00e8me de sant\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Implications pour la sant\u00e9 publique<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les auteurs proposent quelques points \u00e0 prendre en consid\u00e9ration pour chacune des dimensions de l\u2019\u00e9quit\u00e9 num\u00e9rique afin d\u2019utiliser une approche qui aura pour effet d\u2019att\u00e9nuer, non pas d\u2019\u00e9largir, la fracture num\u00e9rique. Les auteures du m\u00e9moire proposent en dernier lieu quelques ressources connexes pour faciliter l\u2019application d\u2019une approche \u00e9quitable en mati\u00e8re de services de sant\u00e9 num\u00e9rique. Les nombreuses r\u00e9f\u00e9rences bibliographiques peuvent \u00e9galement servir \u00e0 se renseigner au sujet des outils et des donn\u00e9es probantes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>L\u2019infographie<\/strong> et <strong>l\u2019affiche<\/strong> accompagnant le pr\u00e9sent m\u00e9moire sont aussi disponibles.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>L\u2019infographie<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>L\u2019affiche<\/strong><\/td><\/tr><tr><td><figure><a href=\"https:\/\/nccdh-dev.media-doc.ca\/wp-content\/uploads\/2024\/10\/Digital_Equity_Infographic_FR.pdf\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" alt=\"\" src=\"https:\/\/nccdh-dev.media-doc.ca\/wp-content\/uploads\/2024\/10\/Digital_Equity_Infographic_FR_120-png.webp\" style=\"height:163px; width:120px\"><\/a><\/figure><\/td><td><figure><a href=\"https:\/\/nccdh-dev.media-doc.ca\/wp-content\/uploads\/2024\/10\/Digital_Equity_IUHPE_Poster_FR.pdf\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" alt=\"\" src=\"https:\/\/nccdh-dev.media-doc.ca\/wp-content\/uploads\/2024\/10\/Digital_Equity_IUHPE_Poster_FR_final-png.webp\" style=\"height:163px; width:257px\"><\/a><\/figure><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Servez-vous de cet outil pour&nbsp;:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>faciliter les discussions avec les \u00e9quipes des organismes communautaires au sujet des besoins des personnes qui vivent des iniquit\u00e9s en mati\u00e8re de services de sant\u00e9 et la mani\u00e8re de b\u00e2tir des liens solides entre les prestataires de services de sant\u00e9 et les collectivit\u00e9s;<\/li>\n\n\n\n<li>entamer un processus de planification avec des partenaires de divers secteurs concernant l\u2019harmonisation des ressources et la mise en commun des relations afin de faire en sorte que les personnes qui vivent des iniquit\u00e9s puissent b\u00e9n\u00e9ficier des services de sant\u00e9 num\u00e9rique de mani\u00e8re novatrice;<\/li>\n\n\n\n<li>concevoir un outil \u00e0 partir des grandes dimensions de l\u2019\u00e9quit\u00e9 num\u00e9rique afin de soutenir les d\u00e9marches pour r\u00e9pondre aux besoins des groupes de population m\u00e9ritant l\u2019\u00e9quit\u00e9, depuis l\u2019\u00e9tape de la planification jusqu\u2019\u00e0 la mise sur pied des services de sant\u00e9 num\u00e9rique.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ressources connexes<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ab&nbsp;<a href=\"https:\/\/nccdh-dev.media-doc.ca\/fr\/resources\/entry\/digital-health-equity-and-covid-19-the-innovation-curve-cannot-reinforce-the-social-gradient-of-health\/\" title=\"Digital health equity and COVID-19: The innovation curve cannot reinforce the social gradient of health\">Digital health equity and COVID-19: The innovation curve cannot reinforce the social gradient of health<\/a> \u00bb (en anglais) (2020)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em><a href=\"https:\/\/nccdh-dev.media-doc.ca\/fr\/resources\/entry\/public-health-use-of-digital-technology-to-advance-health-equity\/\">Utilisation par la sant\u00e9 publique de la technologie num\u00e9rique pour faire avancer l\u2019\u00e9quit\u00e9 en sant\u00e9<\/a>&nbsp;<\/em>(2017)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em><a href=\"https:\/\/nccdh-dev.media-doc.ca\/fr\/resources\/entry\/bccdc-covid-19-language-guide-guidelines-for-inclusive-language-for-written\/\" title=\"BCCDC COVID-19 language guide: Guidelines for inclusive language for written and digital content\">BCCDC COVID-19 language guide: Guidelines for inclusive language for written and digital content<\/a><\/em> (en anglais) (2020)<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">R\u00e9f\u00e9rence<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Centre de collaboration nationale des d\u00e9terminants de la sant\u00e9 et R\u00e9gie de la sant\u00e9 de la Nouvelle-\u00c9cosse. (2022). <em>\u00c9quit\u00e9 num\u00e9rique et services de sant\u00e9&nbsp;: m\u00e9moire<\/em>. CCNDS, Universit\u00e9 St Francis Xavier. SN\u00c9, Programme de sant\u00e9 mentale et de traitement des d\u00e9pendances.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ce m\u00e9moire produit par le CCNDS et Sant\u00e9 Nouvelle-\u00c9cosse porte sur les r\u00e9sultats d\u2019une analyse situationnelle et d\u2019une revue de la litt\u00e9rature, ainsi que sur les grandes dimensions de l\u2019\u00e9quit\u00e9 num\u00e9rique et l\u2019approche d\u2019\u00e9quit\u00e9 \u00e0 utiliser en mati\u00e8re de services de sant\u00e9 num\u00e9rique. <\/p>\n","protected":false},"featured_media":10049,"template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"14161,14153,14209,14167,14191,14285","_relevanssi_noindex_reason":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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Vossen","author_link":"https:\/\/nccdh-dev.media-doc.ca\/fr\/author\/"},"uagb_comment_info":0,"uagb_excerpt":"Ce m\u00e9moire produit par le CCNDS et Sant\u00e9 Nouvelle-\u00c9cosse porte sur les r\u00e9sultats d\u2019une analyse situationnelle et d\u2019une revue de la litt\u00e9rature, ainsi que sur les grandes dimensions de l\u2019\u00e9quit\u00e9 num\u00e9rique et l\u2019approche d\u2019\u00e9quit\u00e9 \u00e0 utiliser en mati\u00e8re de services de sant\u00e9 num\u00e9rique.","_links":{"self":[{"href":"https:\/\/nccdh-dev.media-doc.ca\/fr\/wp-json\/wp\/v2\/resource\/6665","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nccdh-dev.media-doc.ca\/fr\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/nccdh-dev.media-doc.ca\/fr\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":5,"href":"https:\/\/nccdh-dev.media-doc.ca\/fr\/wp-json\/wp\/v2\/resource\/6665\/revisions"}],"predecessor-version":[{"id":17412,"href":"https:\/\/nccdh-dev.media-doc.ca\/fr\/wp-json\/wp\/v2\/resource\/6665\/revisions\/17412"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/nccdh-dev.media-doc.ca\/fr\/wp-json\/wp\/v2\/media\/10049"}],"wp:attachment":[{"href":"https:\/\/nccdh-dev.media-doc.ca\/fr\/wp-json\/wp\/v2\/media?parent=6665"}],"wp:term":[{"taxonomy":"keyword","embeddable":true,"href":"https:\/\/nccdh-dev.media-doc.ca\/fr\/wp-json\/wp\/v2\/keyword?post=6665"},{"taxonomy":"nccdh-series","embeddable":true,"href":"https:\/\/nccdh-dev.media-doc.ca\/fr\/wp-json\/wp\/v2\/nccdh-series?post=6665"},{"taxonomy":"producer","embeddable":true,"href":"https:\/\/nccdh-dev.media-doc.ca\/fr\/wp-json\/wp\/v2\/producer?post=6665"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/nccdh-dev.media-doc.ca\/fr\/wp-json\/wp\/v2\/resource-type?post=6665"},{"taxonomy":"role","embeddable":true,"href":"https:\/\/nccdh-dev.media-doc.ca\/fr\/wp-json\/wp\/v2\/role?post=6665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}